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VC Intelligence Report

LiveAgent

Communication — Multi-channel helpdesk software [Android, iOS, Web App]
CommunicationWeak defense · network effects (weak)saasest. 2015
→ Redirected
Verdict from HTTP liveness real
last probed Aug 27, 2026
Pulse 25.4 · 2/4
25.4
Pulse Index
2/4 families · real
0.0
30-day Δ
pulse momentum · real
33
HTTP probes
liveness history · real
10
Functional tags
observed attributes · real
Risk read derived from observed signals

The recorded URL now redirects offsite — often an acquisition, rebrand, or wind-down; the destination is recorded in the telemetry below. Pulse has been flat over the last 30 days.

HTTP liveness

real
33 probes · Jun 16, 2026 → Aug 27, 2026aliveredirecteddeadunverified

Signal telemetry

4 families · 2 observed · observed only
Liveness probereal
alive in 0% of 33 probesavg response 1818 ms
Developer tractionchecked · none
No public repository linked — GitHub signals are not tracked for this product.
Press & sentimentchecked · none
No coverage found in the tracked press corpus. Absence of press is itself a signal at this stage.
Web footprintreal
resolved host
liveagent.comedge
direct originserver
AmazonS3Tranco rank
#7,397
Domain age & certificate data not yet collected

Analyst read

generated from the observed metrics above · no external narrative

LiveAgent's listed URL redirected off its original domain (to https://www.liveagent.com/) when we last probed it on Aug 27, 2026 — we mark it redirected, not dead. Its Pulse Index is 25.4 of 100, built from 2 of 4 observed signal families. Observed footprint: 10 functional tags. It sits on the competitive-alternatives graph with 3 linked rivals, so the comparable set below leans on curated edges.

Comparable set

curated alternatives → functional tag-similarity
CompanyBasisOverlapPulse30d ΔStatus
Freshdeskcommunicationcurated—25.70.0→ redirected
Intercomcommunicationcurated—40.00.0● live
Zendeskcommunicationcurated—40.00.0● live
Bearbook CRMmarketingtag-overlap91%0.00.0■ inactive
Smartbeamfinancetag-overlap90%16.00.0→ redirected
Zenefits Z2productivitytag-overlap90%23.80.0→ redirected
Eventdexproductivitytag-overlap90%42.40.0● live
Front (for Android)communicationsimilar90%0.00.0■ inactive

Confidence reflects source and category coherence: curated = an editorially linked alternative; similar = strong functional tag-overlap in the same category; tag-overlap = shared tags only and may be noisy. Overlap is the shared functional-tag ratio (Jaccard) for tag-matched rows. Pulse is the observed-activity index real and 30d Δ its signed month change; a dash means insufficient observed history, never zero.

Structure

observed attributes
Business modelsaas
Liveness tierunknown
Competitive alternatives3
Open sourceNo
Public APINo
Free tierNo
Enterprise tierNo

Funding & team

not in source

No disclosed funding in our sources. Funding data covers only ~1% of the corpus (462 rounds across 79K products), so absence here is unknown, not zero— we don't estimate a number we can't source.

RAW TELEMETRY last 14 probes
PROBEDHTTPORIGIN → RESOLVEDSERVERMSVERDICT
2026-08-27 18:04Z200ladesk.com → liveagent.comAmazonS32683redirected_offsite
2026-08-26 09:36Z200ladesk.com → liveagent.comAmazonS31755redirected_offsite
2026-08-19 13:58Z200ladesk.com → liveagent.comAmazonS31799redirected_offsite
2026-08-11 00:33Z200ladesk.com → liveagent.comAmazonS31439redirected_offsite
2026-08-08 06:26Z200ladesk.com → liveagent.comAmazonS32340redirected_offsite
2026-08-05 18:46Z200ladesk.com → liveagent.comAmazonS32054redirected_offsite
2026-07-30 18:00Z200ladesk.com → liveagent.comAmazonS32406redirected_offsite
2026-07-23 09:20Z200ladesk.com → liveagent.comAmazonS32027redirected_offsite
2026-07-22 09:23Z200ladesk.com → liveagent.comAmazonS31604redirected_offsite
2026-07-21 09:24Z200ladesk.com → liveagent.comAmazonS31864redirected_offsite
2026-07-20 09:51Z200ladesk.com → liveagent.comAmazonS32102redirected_offsite
2026-07-19 09:03Z200ladesk.com → liveagent.comAmazonS31544redirected_offsite
2026-07-18 08:44Z200ladesk.com → liveagent.comAmazonS3735redirected_offsite
2026-07-17 09:05Z200ladesk.com → liveagent.comAmazonS31096redirected_offsite
Full redirect chains, response headers, and DNS records are not captured by the current probe.
Launch Sentinel tear sheet · LiveAgent · as of 2026-08-28 · launchsentinel.com/reports/liveagent · liveness, pulse and press figures are observed data with provenance shown per panel.