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VC Intelligence Report

Support Genie

AI Tools — Support Genie leverages artificial intelligence to streamline and enhance customer support opera…
AI Toolssaas
● Verified live
Verdict from HTTP liveness real
last probed Aug 24, 2026
Pulse 40.0 · 1/4
40.0
Pulse Index
1/4 families · real
0.0
30-day Δ
pulse momentum · real
16
HTTP probes
liveness history · real
8
Functional tags
observed attributes · real
Risk read derived from observed signals

Verified live by HTTP probe across 16 observations. Pulse has been flat over the last 30 days. Observation is liveness-only: no tracked press, repository, or traffic rank — existence is confirmed, momentum is unobserved.

HTTP liveness

real
16 probes · Jun 16, 2026Aug 24, 2026aliveredirecteddeadunverified

Signal telemetry

4 families · 1 observed · observed only
Liveness probereal
alive in 100% of 16 probesavg response 709 ms
Developer tractionchecked · none
No public repository linked — GitHub signals are not tracked for this product.
Press & sentimentchecked · none
No coverage found in the tracked press corpus. Absence of press is itself a signal at this stage.
Web footprintreal
resolved host
supportgenie.io
edge
direct origin
server
not reported
Tranco rank
unranked
Domain age & certificate data not yet collected

Analyst read

generated from the observed metrics above · no external narrative

Support Genie's listed site resolved live when we last probed it on Aug 24, 2026, so we mark it verified alive. It has fewer than two observed signal families, so no Pulse Index is composed — the evidence strip shows what is and isn’t present. Observed footprint: 8 functional tags. It has no curated competitive-alternative edges yet, so the comparable set below is functional tag-similarity — read it with the confidence flags.

Comparable set

curated alternatives → functional tag-similarity
CompanyBasisOverlapPulse30d ΔStatus
Prehashproductivitytag-overlap100%8.00.0— unverified
auliza.comai-toolssimilar89%32.8-7.2● live
oratio Automateai-toolssimilar89%16.00.0→ redirected
Helpjuice Swiftycommunicationtag-overlap89%48.20.0● live
Chatvityai-toolssimilar89%8.00.0— unverified
Bijectionmarketingtag-overlap88%8.00.0— unverified
machaai-toolssimilar88%43.20.0● live
Expensiergefinancetag-overlap88%0.00.0■ inactive

Confidence reflects source and category coherence: curated = an editorially linked alternative; similar = strong functional tag-overlap in the same category; tag-overlap = shared tags only and may be noisy. Overlap is the shared functional-tag ratio (Jaccard) for tag-matched rows. Pulse is the observed-activity index real and 30d Δ its signed month change; a dash means insufficient observed history, never zero.

Structure

observed attributes
Business modelsaas
Liveness tierquiet
Competitive alternativesnone linked
Open sourceNo
Public APINo
Free tierNo
Enterprise tierNo

Funding & team

not in source

No disclosed funding in our sources. Funding data covers only ~1% of the corpus (462 rounds across 79K products), so absence here is unknown, not zero— we don't estimate a number we can't source.

RAW TELEMETRY last 14 probes
PROBEDHTTPORIGIN → RESOLVEDSERVERMSVERDICT
2026-08-24 13:11Z200supportgenie.io797alive
2026-08-13 13:42Z200supportgenie.io552alive
2026-08-09 18:51Z200supportgenie.io1003alive
2026-08-08 03:54Z200supportgenie.io1840alive
2026-07-30 20:08Z200supportgenie.io557alive
2026-07-26 16:49Z200supportgenie.io313alive
2026-07-18 13:34Z200supportgenie.io568alive
2026-07-13 13:22Z200supportgenie.io1926alive
2026-07-04 15:28Z200supportgenie.io548alive
2026-06-24 14:18Z200supportgenie.io231alive
2026-06-21 19:21Z200supportgenie.io137alive
2026-06-21 19:21Z200supportgenie.io163alive
2026-06-20 11:11Z200supportgenie.io328alive
2026-06-19 08:42Z200supportgenie.io959alive
Full redirect chains, response headers, and DNS records are not captured by the current probe.
Launch Sentinel tear sheet · Support Genie · as of 2026-08-28 · launchsentinel.com/reports/support-genie · liveness, pulse and press figures are observed data with provenance shown per panel.