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Customer Service Academy by Freshdesk
Become a customer service expert with video lessons 🎓 — Freshdesk Academy is a single, organized place to learn the basics of customer service
since May 25, 2026 · HTTP 200
CohortClass of 2018What it is
Become a customer service expert with video lessons 🎓 — Freshdesk Academy is a single, organized place to learn the basics of customer service. Using short, quickly consumable videos on topics such as writing good emails, say no to customers, and more, become a better customer service expert. 👩🎓 Freshdesk Academy also has interactive product courses that train learners on the Freshdesk product. 💻 [Customer Success, SaaS, Tech]
HTTP liveness
21 probes since May 25May 25Jul 13
AliveHard-dead (404/5xx/parked)RedirectedUnverified (timeout/DNS/block)
Observed events
probes · press · GitHub- May 25, 2026First probe — redirectedRedirected offsite
Moat
None apparent
weak · 0.70 confidence
Text classification · Jun 2026
Discussion 0 comments
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Pulse Indexobserved activity
252/4 signal families
Liveness40%0.40
Press30%no data
GitHub20%no data
Tranco10%0.95
Weighted observed activity · updated Jul 13
Cohort survival · Class of 2018weekly
2,435 products launched in 2018 · 100% still active
2,425 active10 sunset
Still active
100%
Median lifespan
4.9y