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FireFly provides cobrowsing functionality that allows support agents to view and interact with customer browsers in real-time
FireFly provides cobrowsing functionality that allows support agents to view and interact with customer browsers in real-time. This enables faster issue resolution by letting agents guide customers through processes or troubleshoot problems directly. Perfect for e-commerce, SaaS, and service businesses seeking to improve support efficiency and customer satisfaction.
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Weighted observed activity · updated Jul 15
10,235 products launched in 2014 · 99% still active