Products/Analytics/Trends by Chatdesk

Trends by Chatdesk

Centralize and analyze customer feedback from email, chat, social media, surveys, and reviews in one unified platform

Analytics·by Chatdesk, Inc.·Launched Apr 2026·Signal Score 19.9·0 upvotes·chatdesk.com

LivenessActiveRankScore 19.9Last commit—SO tag heat—Press sentiment 7d—Hiring—Cohort 2026+9.1 WoW

What it is

Centralize and analyze customer feedback from email, chat, social media, surveys, and reviews in one unified platform. Leverage AI-powered sentiment analysis to automatically categorize feedback without manual tagging. Get started instantly with no technical setup required.

Signal score

vs category avg: +-45.1

19.9+9.1 WoW

Funding history

1 round

Total raised

$2.0M

Latest valuation

—

Stage

seed

Seed

Dec 2017

investors undisclosed

$2.0M

SEC

Data from SEC EDGAR Form D filings and press coverage. Round labels for SEC filings are inferred from filing sequence and amount.

Moat

Updated May 2026

Data moat

strong

Chatdesk leverages data aggregation and analysis across multiple channels to provide real-time customer insights. This automated process enhances tagging accuracy and reduces manual workload, establishing a significant advantage in capturing and interpreting customer feedback.

4 sources

→Chatdesk has 90%+ average tagging accuracy across 70+ tags including custom tags and filters, demonstrating its effective data handling capabilities. source
→The platform automatically aggregates customer feedback from channels including emails, social media, and surveys, making insights readily available. source
→Using machine learning tools powered by GPT-3, Chatdesk generates automatic feedback summaries, optimizing the information retrieval process for users. source
→Chatdesk integrates seamlessly with existing platforms like Zendesk and Gorgias, illustrating its ability to operate efficiently within established systems, enhancing data-driven decision-making. source

Confidence 75% · classified by firecrawl-extract

Press mentions

0 lifetime · 0 shown

No press mentions found.

Discussion 0 comments

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Vitalslive · 06:30 UTC

Signal

19.9+9.1

Rank in cat

—

Upvotes

—

Press 30d

—

Founders

Aneto Okonkwo

Liveness probedaily 04:30 UTC

Active · 200 OK

chatdesk.com · last 16:46 UTC

30-day probe history

30d agotoday

GitHub activitydaily 04:15 UTC

No GitHub data available

Stack Overflow tag heatweekly Sun

Category tags · 30d / lifetime ratio

large-language-model

0.59%

openai-api

0.035%

langchain

0.14%

huggingface

0.057%

Category heat (avg)—

Press sentiment · 7d rollinghourly

+0.72

Strongly positive

7 mentions in window

growthagenticproductvs competitors

Cohort survival · Class of 2026weekly

Products in the 2026 cohort. Cohort survival data is not yet computed for individual products.

Median Lifespan

4.2y

Cohort Rank

—

Command Palette